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Tickets are non-modifiable, non-exchangeable, and non-refundable, and are valid only on the selected date. Read our FAQ

Frequently asked questions

Can I modify or cancel my ticket?
No. Tickets are non-modifiable, non-exchangeable, and non-refundable once the purchase is confirmed.
What happens if I don't show up?
Your ticket is forfeited. No refund or credit will be granted.
What happens if L'Aventure du Sucre cancels my visit (cyclone or exceptional closure)?
Contact us at administration@aventuredusucre.com within one month of the scheduled visit date, providing the visit date and your order reference. Your booking will be rescheduled subject to availability, or you will be fully refunded upon request.